Support

Where to ask, and what to include so the answer comes back on the first reply.

Where to ask

The WordPress.org support forum is the main channel:

https://wordpress.org/support/theme/rural-blog/

It is public, which means the next person with your question finds the answer instead of asking it again. That is worth a great deal on a free theme.

Before you post

Two minutes here usually saves a day of back-and-forth:

  1. Read Common issues — it covers the things that look like bugs and are usually a setting.
  2. Deactivate your plugins and see whether the problem persists. If it goes away, reactivate them one at a time; you will find the culprit in a few minutes and can go to the right support forum.
  3. Switch to Twenty Twenty-Five briefly. If the problem is still there, it is not the theme.

What to include

  • The URL of a page showing the problem. This is the single most useful thing. A screenshot is second best; a description is a distant third.
  • WordPress version and theme version — both on Dashboard → Updates.
  • What you expected, and what you got. In that order.
  • Browser and device, if it is a display problem.
  • Any custom CSS or child theme you have added. Say so even if you are confident it is unrelated.

What is in scope

Bugs in the theme
“How do I…” about a theme feature
The theme conflicting with a plugin✅ — worth reporting even if the fix belongs elsewhere
Custom CSS requestsSometimes, and gladly if it is short
Building a custom feature for you
Plugin problems, host problems, general WordPress❌ — but say so and you will usually be pointed somewhere useful

RTL and translation reports

Both are genuinely useful and both are under-reported. If you run the theme in an RTL locale or in a translation, a screenshot with the element that is wrong is enough to get it fixed.

Feature requests

Welcome, on the same forum. The theme is opinionated on purpose — a request that would make it a page builder will politely not happen — but a well-argued case for a setting that is genuinely missing is exactly how the option list has grown.

Elsewhere

Reviews

If the theme is working for you, a review on the theme directory helps more than anything else. It is a free theme from a new studio; word of mouth is the entire distribution strategy.

Last updated September 12, 2026

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